Personal data protection policy

 

1. What is the purpose of this policy?

This personal data protection policy (hereinafter the " Policy The purpose of the "Privacy Policy" is to inform you about the measures we take to protect your personal data on the site. https://dentiste-enfant.com/ (hereinafter the " Website "), regardless of the terminal you are using.

As part of the new European General Data Protection Regulation n°2016-679 of 27 April 2016 ("GDPR")In this section, we answer the questions you may have about your personal data and its processing by the Health Professional.

This policy is an integral part of the General Terms of Use (hereinafter the " CGU "). The terms used in this Policy are those referred to in the CGU.

2. Who is the data controller?

When you visit the Site or use the services offered, several processes may be carried out.

Such processing may be for the purpose of creating a personal account, booking an appointment and browsing the Practice's Practitioner(s) Site. The data controller is referred to in this Policy as "we" or "Health Care Professional". Dr. Adriana Agachi, a private dental surgeon, practicing at 5 rue Lalo, 75116 Paris, France, referred to in this Policy as " Manager "It acts on the specific instructions of each Health Professional.

3. What personal data do we process?

We may collect and process the following personal data when you browse the Site, on Doctolib, or when you fill in our online questionnaires:

• identification data: name, first name, date of birth, postal address, e-mail address, telephone number;
• medical history: history, health professionals;
• connection and location data: IP address, connection time stamp, geolocation;
• Data related to your appointment with the Health Care Professional: reason, time and history of appointments
• the same data about your loved ones for whom you wish to make an appointment.

Only personal data that is strictly necessary for the purposes described below is collected.

4. What are the purposes of the processing?

The personal data collected are processed for the following purposes:

• your connection with health professionals;
• the management of your appointments with the Health Professionals (example: to obtain notifications, to modify them, to cancel the appointments) and your care course;
• the management of your loved ones' appointments with health professionals and their care path;
• your efficient and optimal care by the Health Professionals; but also, as a subsidiary
• Improved knowledge of your profile, behavioral analysis ;
• personalizing our services according to profiles and improving your experience;
• statistics, analysis and audience measurement;
• satisfaction surveys on our services;
• to improve and optimize the quality of our services and our site;
• management of rights and requests to exercise the rights of individuals.

Below you will find more details on how we manage the cookies that enable us to achieve this purpose.

5. On what legal grounds do we process your personal data?

Personal data are collected and processed on the following legal bases:

• on the basis of your consent when it is required by the regulations in force, in particular when we collect your health data;
• the pursuit of our legitimate interest (for example: to ensure a better quality of service on our Site, to provide better tracking of appointments and care paths);
• in order to ensure compliance with our legal and regulatory obligations.

6. Who are the recipients of your personal data?

Your personal data is strictly for :

• to the Health Professionals concerned;
• to the approved health data host, exclusively for the purposes mentioned above.

You are informed that the health data are in no case transmitted to a third party. In accordance with the provisions of Article L. 1111-8 of the Public Health Code, the health data of Patients are hosted by a service provider approved for this purpose by the Ministry of Health. 

7. How long do you keep your personal data?

Your personal data will only be kept for the time strictly necessary to achieve the purposes for which they are collected and processed, in accordance with legal requirements.

8. What are your rights regarding your personal data?

Your rights regarding your personal data are as follows:

• right of access ;
• right of inquiry;
• right of rectification ;
• right to erasure - this right may be exercised to the extent that it does not interfere with the performance of the contract or with our legal and regulatory obligations;
• right to limit one or more processing operations of your personal data;
• rights to change and/or withdraw, at any time, consents regarding the processing of your personal data based solely on your consent;
• right to object to the processing of your personal data;
• right to the portability of your personal data.

You also have the right to define general and/or specific directives concerning the fate of your personal data and the way in which you wish your rights to be exercised after your death.

To ensure that the information we have about you is always accurate, we recommend that you update your personal data regularly.

You can make any request to exercise your rights regarding your personal data by contacting your health care professional, either by calling the virtual secretary and leaving a message, or directly on the Service's home page. You can also speak directly to the health care professional, or write to him/her at the address of the office, specified below. In the event of a request for deletion of your personal data, the healthcare professional reserves the right to retain certain categories of data that may be necessary, in the event of a subsequent claim or dispute, for the legally permitted retention period. However, this data will be deactivated and will no longer be accessible online.

In case of dissatisfaction, you have the right to address a complaint to the competent authority:

National Commission for Information Technology and Civil Liberties (CNIL)
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
Tel : 01 53 73 22 22

9. What about cookies?

When you visit the Site, a "cookie" may be automatically installed on your browser, it being specified that no advertising cookie is installed during your visit to the Site.

 

10. What security measures have been implemented?

We take all necessary measures to preserve the security and confidentiality of the data and, in particular, to prevent them from being damaged or accessed by unauthorized third parties. To this end, we implement all technical and organizational measures to guarantee an adequate level of security adapted to the risks (for example: authentication procedures with personal and secure access via confidential identifiers and passwords, encryption of certain data, physical protection of the premises). In addition, we ensure that our subcontractors comply with the rules on the protection of personal data.

11. What about changes to this policy?

This policy is intended to evolve and may be modified. In this case, we will inform you thirty (30) days before the entry into force of the new Policy so that you can, within this period, if you wish, unsubscribe from the Site. If you do not opt out within this thirty (30) day period, the new Policy will supersede any previous version and will be applicable.